Why I Quit Younique After Two Years. NO It Wasn’t For A New Company.
Trigger Warning For Younique Reps:
I know that when someone says anything remotely negative about Younique your immediate response is to attack. But just hear me out. And if you are not willing to hear me out then you don’t want to continue to read. If you know you will be upset by this and you still read and are offended then that is on you. You go ahead and attack. Be offended. Wallow in it. I won’t respond to negativity so no point really. Why won’t I respond?
- Because I don’t feel the need to defend my personal feelings. I said what I said and that is that.
- Because when people get nasty and you don’t respond it really makes them angry.
So WHY Did I Leave?
Let me start by saying that when I first joined in 2014 I was ALL IN. I loved the products. I loved the Mission Statement. I loved the sisterhood and I loved that it was social media based. I have Social Anxiety and for some reason, I am very outgoing on social media whereas in person I freeze, panic, sweat and am basically a basket case. So I could run this all online and not have to deal with face to face interactions. I was stoked!
I was already a stay at home mom and we weren’t really hurting for extra cash so this was going to be my extra spending money. I have a slight shoe problem. The problem being that I never have enough room for my growing shoe collection. So since I love makeup I figured selling it would be a great and fun way to make a bit of extra spending money. I wasn’t planning to be a rock star and get rich. Now if it happened I would take it LOL, but it wasn’t my goal.
There are 2 big reasons I left Younique. Let’s start with THE PRODUCTS.
In 2014 when I joined Younique the products were AMAZING. Yes, they were expensive but they were worth the price! The 3D Fiberlash Mascara was the biggest seller and for good reason. That stuff was like crack. Everyone wanted it. So much so that counterfeit 3D Fiberlash Mascara popped up. CRAZY!
Then things started to change. Younique came out with new products and we fell in love only to have them sell out the same day. Now It’s great that so many people wanted them but products were “SOLD OUT” for 6 months with no restock dates. Everyone wanted the Liquid Foundation, and for good reason, but there was no way to get them unless you happened to have a Younique rep who bought a lot the first day to keep for on hand sales. Most of us didn’t have the money for such things. Some reps that did buy a lot to keep on hand figured out that they could charge whatever they wanted (even tho that was technically against the rules) so they put them on ebay for $100 a pop.
The Mascara formula changed. It was a New Coke situation. It was awful. You pay $30 for mascara you expect it to be epic. You get it and it’s messy, flaky, and NOT at all as good as the original that everyone wanted. Not only that but 1 week after you get it home it drys out and turns so thick it unusable. It got to the point that when I logged into my back office and saw someone bought a mascara my heart sped up because I knew that I would be getting an email about how to return it.
We knew that the mascara was crap but when we voiced it we were told that Corporate was “working on it”. When you are low on the totem pole you don’t get a whole lot of information. That only goes to the elites and they are instructed on what to share and what not to. Even tho they knew the mascara was awful they kept selling it. Kept pushing it. Kept hyping it. They told us to tell people that if you put a drop or two of Rosewater in it would last longer. Conveniently we sold that product. They told us to tell them to add a drop of Uplift to make it last longer. Conveniently we sold that also. When you buy a product for $30 you shouldn’t have to add things to it to make it work or last longer than 1 week. I started to feel like a liar. I stopped REALLY pushing the mascara and focused on all the other products. At least the ones in stock. At the time I left the Mascara still wasn’t fixed.
Then the other products started failing. The first batch of everything was amazing, then at some point the products seemed different. The foundation wasn’t as good. The colors weren’t consistent. The quality went way down. The lip stains worked amazingly at first, but then everyone started getting complaints that the stain wasn’t staining. The foundations stopped covering. The liquid liner was laughable and didn’t stick to the skin. The eyeshadow palette colors kept changing from on order to the next. The splurge cream shadow dried out. On and on the complaints went. Somehow Younique products went from “gold standard” to dollar store quality. But the price stayed the same and corporate was silent.
I could no longer feel good about selling these products. Especially since all my customers were also my friends and family. When you are in Network Marketing YOU are your brand. If I push products that are low quality and high priced I am seen as a rip off artist. Anytime someone bought anything I was in knots and my social anxiety would come at me. I couldn’t do it anymore.
Now to the next reason.
The Culture And Learned Behaviors Of The Reps.
When I joined Younique in 2014 there were only 88 thousand Presenters. I fell in love with the company mission. Uplift, Empower & Validate women around the world. The feeling of teamwork and sisterhood was overwhelming. Everyone was happy to help you no matter what team you were on. If you had a question or problem they would all jump in to help you.
My upline didn’t much care about me. She rarely talked to me or tried to train me except for training she posted in the team facebook group. The training I was taught was iffy. Pushy tactics and verbiage meant to manipulate. I didn’t go that road. I found other leaders to follow that used more common sense service based tactics. I took the high road. I was to find out the high road wasn’t very popular because it took more work and time.
At first I would get weekly emails from corporate with new training and resources. Lots of uplifting messages. Slowly the messages lessened and the only information I received was how I could spend more money. Buy tickets to conferences. Buy new supplies. It felt very wrong to me.
There was a big push to sign sign sign as many people as possible. They even pushed us to sign “kit nappers” just to keep number growing. A Kit Napper is someone who buys into the business just to get the kit and possibly to get the rep discount on their own products. So reps ran out and signed everyone they could. People who just wanted the kit, people who legit wanted to work and build, and people who probably shouldn’t be in sales or customer service. The latter was the biggest problem
Now we go from 88 thousand reps to over 200 thousand in a short time and a lot of those people are not fit for the job. They build teams and teach them the worst ways of getting sales and new reps. In turn, those reps teach their teams and on and on it goes. Now we have an army of pushy, spammy, negative and back stabbing reps running around FB screaming at anyone in their path.
They would stalk other reps pages and profiles and poach anyone who showed any interest in the products or business. I’ve had friends and customers message me because another rep sent them a message about Younique and when told they already have a rep they would ask, “Who is your rep?” When told they would then start saying lies about me and try to convince them I was a bad rep or even a bad mother. (Yes that really happened.)
I have had friends who didn’t reveal who their rep was then get bullied and told they were ugly and I as a rep wasn’t helping them to look better. They stalk other reps profiles and friend request everyone on your friends list. They try anything and everything to steal the work other reps put into their business.
Have you ever seen someone post on facebook that they need a new mascara and ask for suggestions from their friends. And in the post in bold letters it says, “PLEASE NO YOUNIQUE REPS!”? I Have. Younique reps got the reputation of being the “vultures” of the Direct Sales world. A day didn’t go by when someone would ask me what I do and when I replied with “Younique” I would either get, “Oh.. well I’m not interested.” or they would just block me outright. I never messaged anyone about buying or joining. All my customer came to me. Yet I was being treated like I had the plague. And I don’t blame them. With some of the behavior I saw and experiences people told me about I am surprised Younique is still around.
Other reps also go thru your posts and mark everything as spam. Sometimes they gang up and do it. If enough people mark you as spam facebook will shut you down for a certain amount of time. So getting your team to go around marking spam was a thing. Reporting you to compliance for any tiny infraction is also a big thing. Use the words All Natural and you are reported.
Corporate started changing as well. All the sudden we couldn’t say “all natural” we had to say “naturally based” instead. Not sure what changed to require the verbiage change. They didn’t tell us anything. We could no longer say “Cruelty-Free” we had to say “animal-friendly”. I understand these things are because of laws governing false advertising. But what changed?
I started seeing elite status presenter quitting and going to other companies. In the Facebook groups it became a game of Bash and Smash. Someone would post that So and So left and the hate began. People messaging her calling her names. People ganging up and marking her as spam. People posting on her public timeline saying awful things. And this was all a-okay with corporate. Not a peep.
All this comes from a company with the mission statement of UPLIFT EMPOWER VALIDATE. It’s a big fat lie. Corporate looks the other way as long as money keeps rolling in. Especially if the person telling corporate what is wrong is a low rung on the totem pole. No time, no effort, no help if you aren’t elite status. Don’t take my word for any of this. Go ahead and go to Youtube and search “Why I Left Younique”. Some of the horror stories I have heard since leaving have assured me that I made the right choice.
Now there are amazing reps in Younique. The problem is that there are now more bad reps than good. And the bad reps scream the loudest. It is having a direct impact on Direct Sales on social media. It’s going down hill really fast. I’m not saying Younique is beyond help. If they went back to the way it was run when I first started it could be amazing again. But unless it changes drastically and soon, Younique will eventually be blocked from social media altogether.
UPDATE: I received an email this morning telling me that my Younique account has been terminated. 2/1/2017